Privacy Policy
Effective Date: September 17, 2025
Business Name: Blue Ribbon 24 Hrs. Laundry Service
Business Address: Herstelling, East Bank Demerara, Guyana
Contact: info@brlaundry.com | +592 624-9274
1. Introduction
Blue Ribbon 24 Hrs. Laundry Service (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, WhatsApp ordering, or in-person services.
2. Information We Collect
We may collect the following information:
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Personal details: Name, phone number, email address, home or business address.
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Order details: Service type, laundry weight/items, delivery instructions.
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Payment details: Payment confirmations (we do not store full card details if using third-party processors).
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Website data: Non-identifying technical information such as browser type, device type, or pages visited (via cookies or analytics tools).
3. How We Use Your Information
We use your information to:
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Provide laundry pickup, cleaning, and delivery services.
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Communicate with you about your orders, promotions, and service updates.
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Process payments and manage accounts.
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Improve our website and services.
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Comply with legal and regulatory obligations.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information only with:
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Service providers who assist in processing payments or maintaining our website.
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Authorities if required by law, court order, or government request.
5. Data Security
We take reasonable steps to safeguard your information against loss, theft, misuse, unauthorized access, disclosure, or alteration. While we strive to protect your personal data, no method of transmission over the Internet or storage system is completely secure.
6. Cookies & Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You can control cookie settings in your browser; disabling them may limit some site functionality.
7. Your Rights
Depending on applicable law, you may have the right to:
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Access, correct, or update your personal information.
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Request deletion of your personal information, subject to legal obligations.
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Opt out of receiving promotional communications at any time.
To exercise these rights, contact us at info@brlaundry.com.
8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
9. Children’s Privacy
Our services are not directed to persons under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the new effective date.
11. Contact Information
If you have questions about these Terms & Conditions, please contact us at:
Blue Ribbon 24 Hrs. Laundry Service
Herstelling, East Bank Demerara, Guyana
Email: info@brlaundry.com
WhatsApp: +592 624-9274